Altiris® Service & Asset Management Suite™ combines enterprise asset and service management disciplines into a single Web-based architecture, repository, and console helping unite disparate departments and processes. By actively managing the entire asset lifecycle, the suite helps organisations eliminate unnecessary software and hardware costs, proactively manage vendor contracts, and align service resources with ITIL to ensure IT investments are optimised.

Benefits:

·          Simplified implementation of out-of-box ITIL asset and service management processes

·          Actively track IT asset location, configuration, deployed versions, relationships, and historical information

·          Actively track software and hardware usage for reallocation and contract negotiation

·          Proactively resolve incidents and problems to ensure asset and service availability

·          Self-help designed to allow employees to resolve their own issues

·          Real-time diagnostic information to enable better business decision making processes.